Services Available

Business Improvement

This process determines the key factors in the success of the business and uses them to drive the future activities and direction of the firm. Issues are prioritised and action plans developed. The outcomes are summarised into a One Page Business Plan that is focussed on action and implementation. It useful for both "start-ups" and well established businesses.

Strategic Planning Workshops

Facilitation of planning, problem solving and issues analysis workshops. We have worked with groups of varying size including groups over 50 people. We use a variety of leading edge Business Processes to drive action oriented plans.

Business Diagnostic Review

A simple review of the clients business is usually undertaken involving a detailed questionnaire completed by the client coupled with a comprehensive financial analysis. The questionnaire examines 132 key areas of the business. The business is benchmarked against similar businesses (where possible).

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Marketing & Sales Plans

We offer a range of services, tailored to client requirements.  Specialist services available include: marketing plans, key account management programs, product portfolio analysis, product costing, customer care programs, sales plans; Sustainable Competitive Advantage, and identifying Unique Selling Proposition, and sales training.  SFW also have access to the tools and resources of Mindshop and Results Corporation in developing marketing plans.

Waste Audits

Usually 15% to 30% of a business' operating costs is usually hidden, systemic waste. For a business with $1,000,000 in costs this equates to $150,000 to $300,000 pa that is lost due to waste.  We will use an audit process that examines 7 key areas of waste in the business and develops action plans to remove it. Clients and their teams are actively involved in the process to ensure ownership and implementation of the results.  Combined with Activity Based Costing (ABC) this process becomes a powerful diagnostic tool.

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Recruitment Services

Recruiting the wrong person can have a huge impact on your organisation, its culture and profits.  SFW provide a range of recruitment services that train you and your team in the powerful techniques of Recruiting Winners.

On-Line Business Support

We can provide access to on-line business support programs including:  executive coaching, business advice, discussion channels and Resource Centres of detailed information covering business planning, marketing, sales, human resources, management, quality improvement, strategy, finance and specialised technical information. To read about online training and coaching, click here

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Training & Development

Courses are available in the following areas:

• Business Improvement
• Profit Improvement
• Marketing & Sales
• Recruitment Skills
• Leadership
• Team Development
• Problem Solving
• Customer Service
• Waste Management Audits
• e-Business Development

The majority of these courses are available through our facilitated on-line training via the client login area or reviewing the online services section.

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